![]() ![]() These recordings can be added to onboarding documentation, or admins can use them for quality control purposes, giving newer IT personnel pointers for troubleshooting common issues. Session recording: New IT team members can benefit from TeamViewer’s session recording capabilities.TeamViewer has built-in chat functions to enable seamless communication. Remote chat: To solve problems, IT teams need to chat with the person they’re trying to help.This can save IT time and limit disruptions to their workflow. In-session automation: Unlike RDP, TeamViewer gives admins the ability to automate tasks with pre-configured scripts.TeamViewer allows IT admins and MSPs to troubleshoot and monitor macOS and Linux-powered devices as well. Multiplatform access: RDP only works on Windows-based devices.TeamViewer has several advantages over more traditional software like RDP. Support unattended devices, such as iOS and Android phones, digital signage, kiosks, and point-of-sale devices.Monitor and manage mass deployments and application patches. ![]()
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